CONFIDENTIALITY:
This Tariff is strictly confidential and should in no way be used for comparison of prices with other parties

RATES:
All rates are in US $ and include all taxes applicable as of  September 17 , 2009. Rates are based on current tax rates.

BOOKING:
Normally bookings should be made no later than 45 days prior to travel. Later bookings will require written verification from a Neon Tours agent, and prices may vary as a result.

VOUCHERS:
If the tour operator issues its own vouchers, Neon Tours may specify certain information be on the forms in order that the vouchers be recognized by local suppliers.

DEPOSIT AND FINAL PAYMENT:
Full payment is required 15 days prior to client arrival. Failure to meet the payment schedule will cause cancellation of the booking unless authorization for later payment is made in writing from Neon Tours.

CANCELLATIONS for Escorted Tours:
Notice of cancellation must be made in writing directly to Neon Tours. The following scale of charges will apply when cancellation notice occurs within 21 days of tour departure:

                                           Charges as a percentage of the total service price

Cancellation: Number of days before services start	Charges as a percentage of the service price
	Escorted Tours and cruise programs	Hotels, transfers and local excursions (tours)	Anzac Tours
21 -14	20 %  or $ 50 ( whichever is greater )	N / A	$ 100 + 40 %
14 - 7	35 %	N / A	$ 100 + 60 %
7 - 2	60 %	$ 5 + Charges for the first hotel night and / or tour cost and / or transfer cost	$ 100 + 80 %
Later Cancellations or no shows	85 %		100 %

REFUNDS:
All requests for refunds must be made in writing through Neon Tours Int’l within seven days after completing travel. Once travel begins, any changes made by the traveler are the responsibility of the traveler and must be paid for on the spot. Once travel has begun, no refunds can be made for unused portions of any tour or service.
 

Description	Hotels	Escorted Tours	Sightseeing Transfer	Yacht Cruises
Children ages 5-11 sharing the same room with two adults (max 2children)	%50	25%	25%	N/A
Third person in the room	Refer Hotel rates	6%	N/A	N/A
One Adult and one child in the room (Child ages 5-11)	N/A	10% Child red.	N/A	10%  Childred.
One Adult and two child in the room (child ages 5 -11)	%50	15% Child red.	N/A	N/A

REVISION FEES:
First revision fee will be waived if change(revision) can be done 21 days in advance for escorted tours & cruise programs and
7 days in advance for hotels, local sightseeing and transfers after that the following chart of revision fees will be applied.

Revision: Number of  days before services start	Charges as a percentage of the total service price
	Escorted tours and cruise programs	Hotels, transfers and local excursions (tours)
45- 22	$25	N / A
21- 14	$25 + 10%	$ 25
14-7	$ 25 + 20 %	$ 25
7-2	$ 25 + 35 %	$ 25 + Charges for the first hotel night and / or tour cost and / or transfer cost
Later changes or no shows	$ 25 + 50 %

Changes that affect inventory such as air or hotel spaces may result in cancellation at the discretion of Neon Tours Int’l. Ticket change fees and cancellation fees can result and are the responsibility of the traveler.

RESPONSIBILITY:
Neon Tours Istanbul Turkey is responsible for making arrangements for the tour services offered in the attached programs to include transportation, sightseeing and hotel accommodations. The carriers, hotels and other suppliers providing tour services are independent contractors and are not agents , employees, servants, or joint ventures of Neon Tours or its affiliates. Airline alternative equipment and routings are subject to change by the Airline or the Operator and will not result in any refunds. Flight delays and changes are unfortunate, but are an inherent risk of air travel and are therefore outside the control and responsibility of Neon Tours.  All certificates and other travel documents for travel services issued by Neon Tours are subject to the terms and conditions specified by the supplier and to the laws of the countries in which the services are supplied.  If the services included in the tour cannot be supplied or if there are changes in an itinerary for reasons beyond the control of Neon Tours, the company will arrange for provision of comparable services.
Neon Tours reserves the right to accept or reject any person as a tour participant, to expel any tour participant from the tour, to make changes in the itinerary or services whenever the company deems it necessary to the comfort, convenience or safety of the tour participants, and to cancel a tour at any time. If Neon Tours cancels a tour, the company has no responsibility beyond the refund of moneys paid to the company.
The tour participant agrees that neither Neon Tours Int’l nor its affiliates shall be liable for any damage or loss including personal injury, death, property loss, delay, change in air services, sickness, strike, war, quarantine, weather, upset, disappointment, inconvenience, or expense occasioned by any act or omission of any supplier or person providing tour services. Also, Neon Tours is not responsible for failure of clients to follow instructions given in travel documents including, but not limited to, check-in and check-out times and baggage handling, and failure to obtain required documentation such as passports, visas and health certificates where required. In the above cases, travelers will not be entitled to any refund. Only Neon Tours representatives, who posses written authority to do so, may vary, add or waive any term or condition in this contract, to include terms or conditions set forth in the preceding provisions.
Any legal proceedings against Neon Tours  must be instituted only in a federal or state court located in Istanbul Turkey, and such claim will be decided using the laws of the state of Turkey. Any legal proceeding against the company must commence no later than one year after the travel services have been completed.

AIRLINE CLAUSE:
Concerned airlines and their agents and affiliates are not to be held responsible for any act, occurrence, or events during the time passengers are not on board their aircraft. The passenger ticket constitutes the sole contract between the airlines and purchaser of these tickets and/or passengers.

SMOKING:
There is no smoking permitted in vehicles operated by Neon Tours. Frequent stops are made so that smoke breaks may be taken outside vehicles.

YOUNG TOUR PARTICIPANTS:
Children less than five years of age and unaccompanied minors under the age of 18 cannot be accepted on these tours.

PASSPORT / VISA:
Travelers will need a current passport valid until return home. Please contact the destination country’s nearest consulate for updated details on visa requirements. Costs of visas and border crossing fees are the responsibility of the traveler.

OTHER ITEMS :
a) All commission is based on the tour company putting one or more tour programs (at least one escorted tour) in their brochure
b) All escorted tour payments should arrive at least 14 days prior  to client departure. On some FIT individual bookings, Key Tours may ask for a Tour Operator deposit.
c) Services for which payment has not been received will not be provided by Key Tours Int’l.
d) Tour Operators will deduct their basic commission  and send the net to Key Tours
e) All customized group bookings will be quoted at Net and will not count toward the accumulative override commission program.
f) Tour Operators agree to the Key Tours “Responsibility” section of the Terms and Conditions
g) Tour Operators can not offer reduced rates other than Key Tours’ published rates and will not offer commission rates higher than 15 %, but on combination programs they can determine their own rates.
h) Tour Operators can not modify the itinerary, change the hotel list, or mislead clients concerning services offered.

Money Transfer:    

Beneficiary:
Neon Turizm Ticaret A.S
Garanti Bankasi – Istanbul / TURKEY

SWIFT NO: TGBATRIS   ACCOUNT NO: 9093743    
Funds: in US dollars